Flower franchise · Ukraine, since 2018
Lystva
A flower franchise where automation is part of the system: a CRM-driven customer journey, AI assistants talking to customers, and fully automated order intake and processing.
- Role
- Founder; systems and automation built with AI
- Made with
- Built with AI tools
- Live
01Context
Lystva is a flower franchise founded in Ukraine in 2018. Every franchisee gets the same operating system — and automation is built into it.
02The problem
In flower retail, orders arrive in bursts and through many channels. Handled by hand, every peak means slow replies and lost orders.
03What was built
- 01An automated customer journey running on a CRM.
- 02AI assistants that communicate with customers.
- 03A fully automated system for receiving and processing orders.
- 04Automation packaged as part of the franchise system, so every location runs the same way.
04Automation
How the flow runs — input, AI, the human decision point, and what comes out.
05Stack
- CRM
- AI assistants
- Order automation
- Messaging integrations
06Numbers
- Founded
- 2018
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