Wedding agency
Kvitkovo
The same order and customer-journey automation as Lystva — CRM, AI assistants and automated order intake — extended to the organisation of weddings.
- Role
- Founder; systems and automation built with AI
- Made with
- Built with AI tools
- Live
01Context
Kvitkovo is a wedding agency. It runs on the order and customer-journey automation first built for Lystva.
02The problem
Wedding enquiries need fast, detailed answers. Slow replies and manual handover between steps were the bottlenecks that lost deals.
03What was built
- 01An automated customer journey running on a CRM.
- 02AI assistants for client communication.
- 03Automated order intake and processing.
- 04Automation of wedding organisation.
04Automation
How the flow runs — input, AI, the human decision point, and what comes out.
01Couple's enquirydate, venue, wishes
AIAI assistant respondsqualifies, logs to CRM
HUMANPlanner decidesproposal and scope
04Wedding plan in motiontasks scheduled
05Stack
- CRM
- AI assistants
- Order automation
- Workflow automation
06Numbers
- Time per order
- Hours of processing saved on every order
- Sales
- More deals won — bottlenecks removed, faster responses
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